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Best Auto Repair, Charleston

516 Russell Street Charleston, WV 25302

304-346-0888
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

304-346-0888 | 516 Russell Street

CODE OF ETHICS

CODE OF ETHICS, Charleston, WV

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
  • ASE (Automotive Service Excellence)
  • NAPA
  • ASE Master Technician
  • Advance Auto Parts
  • IHRA
  • National Hot Rod Association
  • Car Care Aware

Testimonials

, 08/04/2019
They are really good. They are fair and honest. They do good work. They give you the price before they do the work. Very nice people. JP is where I take my vehicle for everything I need for my cars care.
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